Debt collection -- False statements or representation -- Complaint #4768146
Complaint Overview
Complaint ID: 4768146
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Illinois
ZIP Code: 600XX
Date Received: 2021-09-30T12:00:00-05:00
Date Sent to Company: 2021-09-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This debt is supposedly for XXXX, a service I have not used in over five years if I am correct. This was on my credit report last year with different totals and was removed for being too old to collect, now they claim a new debt to XXXX was started in XXXX this year, but I do not use XXXX, I have not in a very long time. I can easily prove I have used another service for the time in between, but in the end, My service for XXXX should have expired in XXXX. I filed a dispute, but they didn't respond to the fact this debt was already removed from all three bureaus last year for being too old and are again trying to claim something thrown out.
Frequently Asked Questions
What is Complaint #4768146 about?
Complaint #4768146 was filed against Convergent Resources, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-09-30T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.