Checking or savings account -- Managing an account -- Complaint #4767963
Complaint Overview
Complaint ID: 4767963
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Fee problem
State: Alabama
ZIP Code: 36330
Date Received: 2021-09-30T12:00:00-05:00
Date Sent to Company: 2021-09-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wells fargo bank has continued take advantage of me as well as others that trusted wells fargo bank to help me and others to becoming financially stable. Now time and time again I told wells fargo that my checks was being direct deposit was being sent to a savings account and not a checking account. And I was not informed of all these hidden fees until the last minute. After going into the branch and having things notarized the bankers didn't tell me about all these hidden fees until now. Now this banking institution is supposed to be a professional institution now I see that it is not a professional institution and now the bankers at wells fargo bank has threatened me by saying that the reason for the call and what the call was supposed to be about and what can wells fargo bank can do for me I told those bankers how this banking institution can help I told them to tell the truth. This is institution is supposed to be a professional institution and me and others has trusted wells fargo bank to help me and others customers and consumers to become financially stable. Even the past bankers of wells fargo bank even has said that wells fargo bank was closing accounts that needed to be closed and was had been fined {$180.00} dollars for opening up XXXX XXXX accounts with out the authorization of the customers and consumers permission.so it's true that wells fargo bank loved to take advantage of people.
Frequently Asked Questions
What is Complaint #4767963 about?
Complaint #4767963 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-09-30T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.