Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #4766383
Complaint Overview
Complaint ID: 4766383
Company: Hyundai Capital America
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Sub-Issue: Unable to receive car title or other problem after the loan is paid off
State: South Carolina
ZIP Code: 29651
Date Received: 2021-09-29T12:00:00-05:00
Date Sent to Company: 2021-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I purchased my XXXX XXXX on XX/XX/XXXX. My car was paid off to Kia Finance on XX/XX/2021. The dealership, XXXXXXXX XXXX XXXXXXXX sent the money for the warranty back to Kia Finance on XX/XX/XXXX per the dealership. It is now XX/XX/XXXX and I have yet to receive my refund check from Kia Finance. This is ridiculous.
Frequently Asked Questions
What is Complaint #4766383 about?
Complaint #4766383 was filed against Hyundai Capital America regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2021-09-29T12:00:00-05:00.
How did Hyundai Capital America respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Hyundai Capital America?
Yes, visit the Hyundai Capital America company profile at readthecomplaint.com/company/hyundai-capital-america to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.