Debt collection -- Communication tactics -- Complaint #4764777
Complaint Overview
Complaint ID: 4764777
Company: Citizens Financial Group, INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Maryland
ZIP Code: 219XX
Date Received: 2021-09-29T12:00:00-05:00
Date Sent to Company: 2021-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I was contacted today by Citizens Bank. I have never done business with them, they have no business calling me to ask about a relatives contact information. I was called by XXXX at XXXX. Please advise me of the next step.
Frequently Asked Questions
What is Complaint #4764777 about?
Complaint #4764777 was filed against Citizens Financial Group, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-09-29T12:00:00-05:00.
How did Citizens Financial Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citizens Financial Group, INC.?
Yes, visit the Citizens Financial Group, INC. company profile at readthecomplaint.com/company/citizens-financial-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.