Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #4764292
Complaint Overview
Complaint ID: 4764292
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Refund anticipation check
Issue: Confusing or missing disclosures
State: Hawaii
ZIP Code: 96793
Date Received: 2021-09-29T12:00:00-05:00
Date Sent to Company: 2021-09-29T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PayPal and XXXX. Here is the story in details, and I am seeking justices ...... What happened that I have bought two items from an XXXX seller. I paid for these items using my PayPal service. But when the time passed and items was not delivered in the time frame I waited another week but I never revised the goods thus I did submit a request for full refund, XXXX ask me to wait little-bit longer even though I did wait more then I supposed, when I discovered that the tracking number was fake I decided to contact PayPal to help, but did notice that PayPal service keep postponed the respond to my case, every time when the decision date comes from them to make the final say the extend the time frame without any concerned that there is a time of essence, noticed that after I send them a compliant clearly indicate that what happened it goes against the Business code of ethics that set to be the guiding principles and sure it was created to ensure that all business organization and its employees to act with honesty and integrity in order to complied with the Business code of ethic, what happened that PayPal react been more hostility after receiving my complaint and on purpose keep extend and delay the decision day showing complete challenge against me believing there is nothing I could do to force them to be fair when dealing with victims like me in that case since we used their service for protection as they claimed to be, but the injustice was obviously shows in their response. This unfairness must have an end.
Frequently Asked Questions
What is Complaint #4764292 about?
Complaint #4764292 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2021-09-29T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.