Debt collection -- Communication tactics -- Complaint #4762366

Complaint Overview

Complaint ID: 4762366

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Pennsylvania

ZIP Code: 19130

Date Received: 2021-09-28T12:00:00-05:00

Date Sent to Company: 2021-10-08T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/XXXX starting at XXXXXXXX XXXX Midland Credit Collections attempted to reach me by calling me 8 times in a row, as per my XXXX call log. The calls came from the same number, XXXX.

Frequently Asked Questions

What is Complaint #4762366 about?

Complaint #4762366 was filed against Encore Capital Group INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-09-28T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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