Credit card or prepaid card -- Fees or interest -- Complaint #4761539
Complaint Overview
Complaint ID: 4761539
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Missouri
ZIP Code: 64155
Date Received: 2021-09-28T12:00:00-05:00
Date Sent to Company: 2021-09-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I am currently being sued for a fraudulent interest and fee attachments by Capital One Bank Corp. I have continually disputed these charges of Interest and Fees because Capital One Bank hidden the account charges until interest and fees were accrued. Capital One Corporation representatives claimed that I requested a " paperless '' account statement. When in fact, I never authorized paperless statements from Capital One Bank ( I never use paperless statement and I always validate my charges from written/ paper statements ). This dispute has been going back and forth for the last three years (? ). At one point, I managed to negotiate a settlement but it was rejected because I demand they restore my credit and Capital One Corp expunge bad debt charge with all credit rating agency. They repeated kick-back the settlement and rejected my " full '' settlement payment.
Frequently Asked Questions
What is Complaint #4761539 about?
Complaint #4761539 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2021-09-28T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.