Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4757853

Complaint Overview

Complaint ID: 4757853

Company: Early Warning Services, LLC

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Fraud or scam

State: New York

ZIP Code: 106XX

Date Received: 2021-09-27T12:00:00-05:00

Date Sent to Company: 2021-09-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have fallen victim to a widely reported scam targeting XXXX XXXX XXXX customers using the XXXX money transfer service. {$3100.00} was stolen from me. The scammers were impersonating XXXX XXXX XXXX customer service, spoofed the XXXX XXXX Customer Service number , and knew various account details with XXXX. Upon reporting the scam to XXXX XXXX XXXX I was a asked to submit a variety of paperwork and file a police report. I was able to also provide the scammers bank, last 4 digits of the account number, and first name the checking account was registered under. I complied with all of the requests made by XXXX. The case investigating this claim was then shortly closed, and I was advised to contact the recipient of the stolen funds ( I.E. the scammers ). Neither the police, XXXX XXXX XXXX, or XXXX XXXX XXXX XXXX have helped me resolve this issue. The fraudsters also tried to use my identity to register for benefits using through California XXXX via the " XXXX XXXX '' app. No one from the California XXXX office has returned my calls or e-mails. Recently I was contacted by XXXX notifying me that I was being kicked off of XXXX for violating the Terms Of Service, but they would not specify what rule I had in fact violated. The terms do however specify that you can be kicked off the platform if you fall victim to this type of scam.

Frequently Asked Questions

What is Complaint #4757853 about?

Complaint #4757853 was filed against Early Warning Services, LLC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-09-27T12:00:00-05:00.

How did Early Warning Services, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Early Warning Services, LLC?

Yes, visit the Early Warning Services, LLC company profile at readthecomplaint.com/company/early-warning-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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