Checking or savings account -- Managing an account -- Complaint #4755721
Complaint Overview
Complaint ID: 4755721
Company: Regions Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Kansas
ZIP Code: 672XX
Date Received: 2021-09-26T12:00:00-05:00
Date Sent to Company: 2021-09-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
In XXXX I asked for Regions Bank in XXXX to deduct and pay a bill to my landlord until XXXX. I was robbed in XXXX of XXXX of my wallet which had my credit cards and debit cards. I notified the police and Regions Bank in XXXX and I submitted a police report except one report was not completed. The bank refunded the charge on my card by the crook. I need the statements for court but Regions has not responded to my XXXX letter sent to the headquarters for instructions.
Frequently Asked Questions
What is Complaint #4755721 about?
Complaint #4755721 was filed against Regions Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-09-26T12:00:00-05:00.
How did Regions Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Regions Financial Corporation?
Yes, visit the Regions Financial Corporation company profile at readthecomplaint.com/company/regions-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.