Debt collection -- Attempts to collect debt not owed -- Complaint #4751514
Complaint Overview
Complaint ID: 4751514
Company: Experian Information Solutions INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: California
ZIP Code: 90016
Date Received: 2021-09-24T12:00:00-05:00
Date Sent to Company: 2021-10-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I previously submitted a complaint about XXXX due to incorrect information about a previously settled loan causing my credit score to drop. I was issued a settlement letter and the item was removed from my credt. As of XX/XX/XXXX my experian score dropped 28 pts and XXXX/XXXX reported the loan with XXXX $ balance as 30/60days delinquent.
Frequently Asked Questions
What is Complaint #4751514 about?
Complaint #4751514 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-24T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.