Debt collection -- Attempts to collect debt not owed -- Complaint #4748529
Complaint Overview
Complaint ID: 4748529
Company: F.H. Cann & Associates, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Massachusetts
ZIP Code: 01702
Date Received: 2021-09-23T12:00:00-05:00
Date Sent to Company: 2021-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a checking account with XXXX XXXX. Few months ago, approximately around early XXXX, I received a message saying my bank account is in negative and I owe them money. I walked into the bank to get it resolved to which they gave me fraud number. I tried contacting them, but they said they can not verify my identity. XXXXXXXX XXXX then keep calling me and asking me to pay them money that was paid towards my discover credit card payment. When I contacted my XXXX credit card, they said the payment from XXXX was returned back, And none of the payment from my XXXX account is posted on my XXXX account. SO again when somebody called me, I told them, That the money they asking for, has never been posted to my account, then why should i pay? I had XXXX $ in the account that is also gone, and every week, I get 2-3 calls asking for money. I was okay with that, untill, today i got call from debt collection agency F.H. Cann & Associates stating i owe money to XXXX. This is frustrating. XXXX has closed my account, they can not verify my identity and now they are asking me to pay back the money that was never credited to my account. I dont know what to do. Please help.
Frequently Asked Questions
What is Complaint #4748529 about?
Complaint #4748529 was filed against F.H. Cann & Associates, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-23T12:00:00-05:00.
How did F.H. Cann & Associates, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against F.H. Cann & Associates, INC.?
Yes, visit the F.H. Cann & Associates, INC. company profile at readthecomplaint.com/company/f-h-cann-associates-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.