Debt collection -- Attempts to collect debt not owed -- Complaint #4748226
Complaint Overview
Complaint ID: 4748226
Company: Credit Service Company, INC
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Colorado
ZIP Code: 802XX
Date Received: 2021-09-23T12:00:00-05:00
Date Sent to Company: 2021-10-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I pulled my credit reports back in XX/XX/2021, I noticed 2 collections on there and sent a validation letter to both the provider and the collection agency, this process has been going on since XXXX. In trying to deal with this matter I talked to my insurance company which they never received an itemized bill detailing correct XXXX codes XXXX or procedure description They also informed me that the provider office failed to submit a correct itemized bill within the 90-day submittal time frame that it is against their contract to bill the patient. Not to mention, the collection agency is unlawful re-aging both of these accounts every month. Ive attached documentation of what Ive sent the provider as well as the collection agency, and Not only do I not hear back from either of them, but it is still reporting on my reports.
Frequently Asked Questions
What is Complaint #4748226 about?
Complaint #4748226 was filed against Credit Service Company, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-23T12:00:00-05:00.
How did Credit Service Company, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credit Service Company, INC?
Yes, visit the Credit Service Company, INC company profile at readthecomplaint.com/company/credit-service-company-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.