Mortgage -- Struggling to pay mortgage -- Complaint #4736414
Complaint Overview
Complaint ID: 4736414
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Ohio
ZIP Code: 45503
Date Received: 2021-09-20T12:00:00-05:00
Date Sent to Company: 2021-09-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Not advised of the options available to give the home back to the bank after a bankruptcy. Was advised account was noted and that was the end of it. Account is now in foreclosure and to be sold when we could have done a short sale to prevent foreclosure.
Frequently Asked Questions
What is Complaint #4736414 about?
Complaint #4736414 was filed against Wells Fargo & Company regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-09-20T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.