Debt collection -- Written notification about debt -- Complaint #4736220
Complaint Overview
Complaint ID: 4736220
Company: Aspen National Financial, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: California
ZIP Code: 92253
Date Received: 2021-09-20T12:00:00-05:00
Date Sent to Company: 2021-09-20T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/21 I received a phone call with no voicemail message left. I returned the call at XXXX and it was a collection agency. I requested that they send me an original statement so that I could confirm the charges because I never received the bill. The agent indicated that it would be a letter/statement from the collection agency and that they could not send me the original statement. I asked for the original creditors contact information just so I could request this from them and they told me that they would NOT give me that information unless I paid. I've never received a validation notice or a notice giving me time to dispute the debt so I think I'm at least entitled to a copy of the original invoice before I pay it. The agent was very argumentative.
Frequently Asked Questions
What is Complaint #4736220 about?
Complaint #4736220 was filed against Aspen National Financial, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-09-20T12:00:00-05:00.
How did Aspen National Financial, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aspen National Financial, INC.?
Yes, visit the Aspen National Financial, INC. company profile at readthecomplaint.com/company/aspen-national-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.