Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4734197
Complaint Overview
Complaint ID: 4734197
Company: Truist Financial Corporation
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Connecticut
ZIP Code: 06516
Date Received: 2021-09-19T12:00:00-05:00
Date Sent to Company: 2021-09-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i have recieved ten ( 10 ) emails, ( all emails ) in reference to winnings being held by different banks. the emails state in order to recieve the payoff, i must send the required fee, one notice is asking {$650.00}, another wants {$8000.00}. I also recieved an disturbing email claiming it was from the FBI, threatning harm if i do not comply with their demands. i would like these scammers to be investigated for attacking the general public, especially seniors.
Frequently Asked Questions
What is Complaint #4734197 about?
Complaint #4734197 was filed against Truist Financial Corporation regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-09-19T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.