Checking or savings account -- Opening an account -- Complaint #4732933
Complaint Overview
Complaint ID: 4732933
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Wisconsin
ZIP Code: XXXXX
Date Received: 2021-09-18T12:00:00-05:00
Date Sent to Company: 2021-09-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
someone stole my identity and hacked my old accounts. XXXX, XXXX, ect. sent me XXXX, demanded money, i dont know how to address this situation ...... all for me to open he chime app and download it on my phone which i did then i an enable the two way authenticator and they stole my identity that way my passwords everything. i dont know who this person was. but chime might.. i have a gmail account linking me to this person. i will attach it here. i spoke to chime today on XX/XX/2021 at XXXX XXXX and informed them that i was XXXX XXXX XXXX and wanted this account closed and that i was a victim of identity theft scams and fraud.
Frequently Asked Questions
What is Complaint #4732933 about?
Complaint #4732933 was filed against Chime Financial INC regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-09-18T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.