Debt collection -- Attempts to collect debt not owed -- Complaint #4732868
Complaint Overview
Complaint ID: 4732868
Company: Medical Data Systems, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Georgia
ZIP Code: 30141
Date Received: 2021-09-18T12:00:00-05:00
Date Sent to Company: 2021-09-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I called Medical Data Systems to settle account & spoke with XXXX XXXX ext. XXXX. I advised the Representative that I was unemployed & was diagnosed with XXXX twice but wanted to settle account. We specifically worked out a payment plan for the {$450.00} balance. The Rep advised there were other accounts that was not paid by my insurance. She advised that I call the insurance company to resolve the below accounts showing unpaid balances. She also stated would work with me due to my situation & hold the accounts & would NOT report them to the bureaus. A week later the accounts below were reported to all 3 credit bureaus. I called Rep back to advise that I received a notification that the settled account for {$450.00} was still showing unpaid & the below accounts had been reported & she stated that they would not be reported until we found out if the issuance was going to pay the claims. I advised her of the previous conversation & she became rude. I asked her to speak to the manager & she refused & said the would have the manager call me back & I never received a call back. As of today, I am having a financial hardship & I did my part & reached out the collection company to advise of my situation & I was treated unfairly. I disputed the account I paid off is which is showing {$450.00} balance. XXXX XXXX is reporting that the balance is accurate which is false. The account is paid off. I have applied for financial assistance with XXXX XXXX due to my financial situation, but I was treated unfairly by XXXX XXXX XXXX XXXX & I am requesting a resolution in their matter, otherwise I will consult an attorney. XXXX {$250.00} {$150.00} - {$400.00} paid XX/XX/XXXX for amount {$450.00} Below is the arrangement that I worked out with XXXX, the Rep. XXXX settlement offer {$1000.00} Total AactsXXXX {$1800.00} settlement offer {$1300.00} XXXX XX/XX/XXXX XXXX XXXX Dos XX/XX/XXXX call XXXX XXXX XXXX- XXXX DOS XX/XX/XXXX call XXXX
Frequently Asked Questions
What is Complaint #4732868 about?
Complaint #4732868 was filed against Medical Data Systems, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-18T12:00:00-05:00.
How did Medical Data Systems, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Medical Data Systems, INC.?
Yes, visit the Medical Data Systems, INC. company profile at readthecomplaint.com/company/medical-data-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.