Debt collection -- Attempts to collect debt not owed -- Complaint #4719512

Complaint Overview

Complaint ID: 4719512

Company: Capital Accounts, LLC

Product: Debt collection

Sub-Product: Medical debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Tennessee

ZIP Code: 37209

Date Received: 2021-09-14T12:00:00-05:00

Date Sent to Company: 2021-09-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have been receiving phone calls about a Debt that is owed to a Medical office out of XXXX Texas and I live in XXXX TN. I have never been to XXXX and I have never used this company 's services. I asked them to send me a bill in which they did.for {$5400.00}. I called the office and asked for the address to the Doctors office. That is when I found out that this is a Fraudulent company.

Frequently Asked Questions

What is Complaint #4719512 about?

Complaint #4719512 was filed against Capital Accounts, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-14T12:00:00-05:00.

How did Capital Accounts, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital Accounts, LLC?

Yes, visit the Capital Accounts, LLC company profile at readthecomplaint.com/company/capital-accounts-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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