Credit card or prepaid card -- Closing your account -- Complaint #4718885
Complaint Overview
Complaint ID: 4718885
Company: American Express Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: Washington
ZIP Code: 98109
Date Received: 2021-09-14T12:00:00-05:00
Date Sent to Company: 2021-09-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
AMEX XXXX I'm tired of this. We want to move on with our lives. It is against the law to exchange money for XXXX in the state of Texas. Period, full stop. I have clearly stated XXXX activity occurred and furthermore it was NOT CONSENSUAL. I can either a ) not be forced to pay for my own XXXX, or b ) file with law enforcement against the business. Either way, the receipts are the exchange of money for XXXX.
Frequently Asked Questions
What is Complaint #4718885 about?
Complaint #4718885 was filed against American Express Company regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2021-09-14T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.