Debt collection -- Attempts to collect debt not owed -- Complaint #4712199
Complaint Overview
Complaint ID: 4712199
Company: Duncan Solutions, Lnc.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Florida
ZIP Code: 33629
Date Received: 2021-09-11T12:00:00-05:00
Date Sent to Company: 2021-09-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from " Professional Account Management '' demanding that I pay {$75.00} for a toll violation committed by someone else with a vehicle I do not own. The letter states that if I have the audacity to object to this demand, a judgment will be obtained. The purported basis for this debt is toll violations committed in Virginia on XX/XX/XXXX with a vehicle that purportedly was registered in my name. I sold the vehicle on XX/XX/XXXX and it was sold to another person and registered in Maryland on XX/XX/XXXX. Thus, there is no basis for the purported debt owed. I have tried calling the number provided on the demand letter from " PAM '' but I have never been able to reach an actual person to inform them that they are incorrect.
Frequently Asked Questions
What is Complaint #4712199 about?
Complaint #4712199 was filed against Duncan Solutions, Lnc. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-11T12:00:00-05:00.
How did Duncan Solutions, Lnc. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Duncan Solutions, Lnc.?
Yes, visit the Duncan Solutions, Lnc. company profile at readthecomplaint.com/company/duncan-solutions-lnc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.