Checking or savings account -- Managing an account -- Complaint #4712094
Complaint Overview
Complaint ID: 4712094
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Fee problem
State: Alabama
ZIP Code: 36330
Date Received: 2021-09-11T12:00:00-05:00
Date Sent to Company: 2021-09-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Social security was sending my direct deposit into a savings account and not a checking account and the reason why I feel that Wells Fargo bank has taken advantage of me and the other customers and consumers by opening up fake accounts with out the permission of the consumers and customers permission and authorization of those customers and consumers knowledge.wells Fargo bank was fined XXXX XXXX dollars for XXXX XXXX accounts with out the permission and authorization of those customers and consumers knowledge. A past employee that worked in the fraud department XXXX XXXX said that Wells Fargo was closing accounts that never should have been closed. Another thing that happened is that this husband and wife was charged over {$100.00} dollars in fraud this couple had trusted Wells Fargo to help this couple to become financially stable and that trust was not returned. This institution is supposed to be a professional institution but instead Wells Fargo bank has lost the trust of Wells Fargo bank. I can see now that Wells Fargo bank can care less about helping people and consumers and customers by taking advantage of people that are on a fixed income and people that are disabled and struggling just to provide for their families and loved ones.wells Fargo bank has lost the public trust. This institution is a sorry excuse for a professional institution. And I appreciate those heroes for standing up for not only me but for the other customers and consumers that trusted Wells Fargo bank to help those consumers and customers to become financially stable. And now I see how that because of all these illegal activities that Wells Fargo bank wanted those past employee of Wells Fargo bank and has been fired because of tell the truth about all of these illegal activities that they wanted those bankers to participate in.
Frequently Asked Questions
What is Complaint #4712094 about?
Complaint #4712094 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-09-11T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.