Debt collection -- Attempts to collect debt not owed -- Complaint #4710077
Complaint Overview
Complaint ID: 4710077
Company: Erc
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: California
ZIP Code: 94621
Date Received: 2021-09-10T12:00:00-05:00
Date Sent to Company: 2021-09-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a phone line account with XXXX I pay for every month opened in XXXX. But a collection was filed against me from XXXX. I tried to buy a cell phone from them in XXXX but the order was cancelled. If this has anything to do with that order its false because I never received that phone and the phone was never activated. So this collection is inaccurate I never opened a phone line In XXXX. And the collector isnt under XXXX.
Frequently Asked Questions
What is Complaint #4710077 about?
Complaint #4710077 was filed against Erc regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-10T12:00:00-05:00.
How did Erc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Erc?
Yes, visit the Erc company profile at readthecomplaint.com/company/erc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.