Money transfer, virtual currency, or money service -- Problem with customer service -- Complaint #4709292
Complaint Overview
Complaint ID: 4709292
Company: Certegy Holdings, LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Money order
Issue: Problem with customer service
State: Oklahoma
ZIP Code: 74074
Date Received: 2021-09-10T12:00:00-05:00
Date Sent to Company: 2021-09-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received a money order from a person that had me work on their vehicle, and when I tried to cash it, it instantly got rejected, which made me be out of money out of gas in the XXXX parking lot with no service on my phone to contact anyone for help .... now getting turned into collections for something thats out of my control. AND when I call the number on the notice they sent me in the mail, its continues to say that number is not a working number... am I going to have to get a lawyer for all this because Im in the middle of something I have zero control of and I personally think its XXXX
Frequently Asked Questions
What is Complaint #4709292 about?
Complaint #4709292 was filed against Certegy Holdings, LLC regarding Money transfer, virtual currency, or money service specifically about Problem with customer service. It was received by the CFPB on 2021-09-10T12:00:00-05:00.
How did Certegy Holdings, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Certegy Holdings, LLC?
Yes, visit the Certegy Holdings, LLC company profile at readthecomplaint.com/company/certegy-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.