Credit card or prepaid card -- Getting a credit card -- Complaint #4708284
Complaint Overview
Complaint ID: 4708284
Company: Encore Capital Group INC.
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Georgia
ZIP Code: 30039
Date Received: 2021-09-09T12:00:00-05:00
Date Sent to Company: 2021-09-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Someone opened 3 XXXX store cards in my name and I have no knowledge of these accounts.
Frequently Asked Questions
What is Complaint #4708284 about?
Complaint #4708284 was filed against Encore Capital Group INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-09-09T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.