Credit card or prepaid card -- Fees or interest -- Complaint #4702859
Complaint Overview
Complaint ID: 4702859
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Pennsylvania
ZIP Code: 19144
Date Received: 2021-09-08T12:00:00-05:00
Date Sent to Company: 2021-09-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
May 0f 2021 I received a 0 % balance transfer offer from Barclay's/Frontier Mastercard . On XX/XX/2021, I used one of the promotional checks and made it out myself to deposit in my bank account. The check was returned NSF. Barclay's/Frontier charged me a return check fee of {$26.00}. I am disputing this fee. I contacted Barclay's/Frontier several times concerning this issue. I was informed by reps from Barclay's/Frontier that the promo check that i deposited was from a " closed account '' and that the return check fee I was issued is a valid charge. My account is open, in good standing with an available credit line of {$23000.00}. The check that was deposited was for {$18000.00}.
Frequently Asked Questions
What is Complaint #4702859 about?
Complaint #4702859 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2021-09-08T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.