Vehicle loan or lease -- Getting a loan or lease -- Complaint #4695838
Complaint Overview
Complaint ID: 4695838
Company: Wells Fargo & Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Fraudulent loan
State: California
ZIP Code: 923XX
Date Received: 2021-09-06T12:00:00-05:00
Date Sent to Company: 2021-09-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I constantly check my credit score on XXXX and last night ( XXXX ) I noticed that my credit score went down 21 points, which is weird. I always make my payments on time. I decided to check on my alerts and there is a loan over XXXX, XXXX that was taken out in NC. I dont live in North Carolina XXXX I live in XXXX, California. Someone is using my social and credit to purchase a car in NC.
Frequently Asked Questions
What is Complaint #4695838 about?
Complaint #4695838 was filed against Wells Fargo & Company regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2021-09-06T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.