Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4695482
Complaint Overview
Complaint ID: 4695482
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: New Jersey
ZIP Code: 07410
Date Received: 2021-09-06T12:00:00-05:00
Date Sent to Company: 2021-09-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was using PayPal for many years. However, last summer, PayPal decided to put restrictions on my account as it pertained to sending and receiving money, as well as depositing the money into PayPal. I was not given a specific reason as to why this occurred, and tried to speak with the company on multiple occasions, to no avail. Their customer service either did not pick up the phone, and when they did, they were not helpful with their replies. I also emailed multiple times and no luck.
Frequently Asked Questions
What is Complaint #4695482 about?
Complaint #4695482 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-09-06T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.