Debt collection -- Communication tactics -- Complaint #4694143
Complaint Overview
Complaint ID: 4694143
Company: Sequoia Financial Services
Product: Debt collection
Sub-Product: Medical debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: California
ZIP Code: 90028
Date Received: 2021-09-05T12:00:00-05:00
Date Sent to Company: 2021-09-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been trying to fix my credit and I started working with this company, which assists and helps in taking away false/inaccurate credit reports. After I reported these accounts as inaccurate since I did not do any medical operations for this amount that they are reporting, I repeatedly called and asked them to verify the debt and send me verification as to why do I owe this money and for what procedures. They failed to do so and never sent me anything till now. Not only that but the company I am working with did succeed to remove the debt from my credit report, but only for a very short time and some how this collection company managed to place it back again. Shortly after I received a phone call from them and it went as follow : The representative of this collection company was extremely rude, he said " there is nothing that you will do that will take away this debt, you will not get it rid of it unless you pay us in full. Every time you will take it out of your credit report we will submit it right back and decrease your credit score more, and start counting another 7 years '' This company name is SEQUOIA FINANCIAL SVCS. I truly need your help as this is hurting me specially during this hard times, and it just feels very abusive.
Frequently Asked Questions
What is Complaint #4694143 about?
Complaint #4694143 was filed against Sequoia Financial Services regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-09-05T12:00:00-05:00.
How did Sequoia Financial Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sequoia Financial Services?
Yes, visit the Sequoia Financial Services company profile at readthecomplaint.com/company/sequoia-financial-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.