Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4693802
Complaint Overview
Complaint ID: 4693802
Company: Bam Management US Holdings INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Utah
ZIP Code: 84770
Date Received: 2021-09-05T12:00:00-05:00
Date Sent to Company: 2021-09-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX my friend and I had made a deal and he send me XXXX XXXX coin approximately valued at XXXX XXXX He sent it from his binance account to mine but messed up the MEMO order. After seeing I didnt receive this transaction I reached out to Binance.US support and finally after week got a response. Finally they asked for all the details screenshot, and actual videos of me and the sender to prove I was the correct recipient. Finally they told me that the XXXX would be credited to my account! Ive been waiting and waiting and now 1.5 months later and me being unable to get them to reply to any of my messages or emails to figure out whats going on! Please help me Ive filed with SEC, FTC and now here please help me!
Frequently Asked Questions
What is Complaint #4693802 about?
Complaint #4693802 was filed against Bam Management US Holdings INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-09-05T12:00:00-05:00.
How did Bam Management US Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bam Management US Holdings INC.?
Yes, visit the Bam Management US Holdings INC. company profile at readthecomplaint.com/company/bam-management-us-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.