Debt collection -- Attempts to collect debt not owed -- Complaint #4692458

Complaint Overview

Complaint ID: 4692458

Company: Veros Credit, LLC

Product: Debt collection

Sub-Product: Auto debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: California

ZIP Code: 92021

Date Received: 2021-09-04T12:00:00-05:00

Date Sent to Company: 2021-09-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I would like to have this fraudulent account removed immediately from my report. Someone opened this account in my name which I was unaware of until recently when I attempted to check my credit for other reasons. This is an unauthorized account ( XXXX ). When I reached out to this company they asked me to provide identity documents for some man named Mr.XXXX who I don't even know. I have never heard of this person and there is no way for me to provide a social security card or ID for this man. This company has allowed someone to use my name and information to open an auto loan and I would like this account removed immediately it is affecting my credit report and leaving me in a period of stagnancy with my life and financial goals. ACCOUNT NUMBER XXXX DATE OPENED XX/XX/2020 Loan AMOUNT {$18000.00}

Frequently Asked Questions

What is Complaint #4692458 about?

Complaint #4692458 was filed against Veros Credit, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-04T12:00:00-05:00.

How did Veros Credit, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Veros Credit, LLC?

Yes, visit the Veros Credit, LLC company profile at readthecomplaint.com/company/veros-credit-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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