Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4692325
Complaint Overview
Complaint ID: 4692325
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: New Mexico
ZIP Code: 87108
Date Received: 2021-09-04T12:00:00-05:00
Date Sent to Company: 2021-09-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX : I terminated my lease with Rental property owned by XXXX XXXX DBA XXXX XXXX XXXX XXXX. XX/XX/XXXX : I moved from property, signing lease with new company XX/XX/XXXX. Account at XXXX was paid in full at the time. I was told I owed nothing further by management of XXXX. XX/XX/XXXX : I find that I have a collections on my credit report. I reach out to management at XXXX XXXX XXXX XXXX. They send me a move out statement with multiple late fees, which I was told were waived, and for rent and utilities for XX/XX/XXXX. I gave notice that I was moving XX/XX/XXXX. I moved out in XXXX of XXXX, these should have never been charged for XXXX. I was told there was nothing that could be done since it was already sent to collections. XX/XX/XXXX : I find the collections removed from my XXXX and XXXX reports. Equifax was unavailable. XX/XX/XXXX or XX/XX/XXXX : I filed a complaint about this company with CFPB and my complaint was forwarded to the FTC. Nothing was done about this. My complaint is being ignored. The company continues to report inaccurate information and has refused to fix their accounting process. XX/XX/XXXX : I find that the collections has reappeared on equifax. I have disputed this 7 times. Each time it is verified as accurate. I have explained that I do not owe this because I did not reside there. I have explained that it is a mistake on behalf of the property management. XX/XX/XXXX : I reached out to property management, they will not return my calls. They have stated that it would be removed but have taken no actions regarding this. XX/XX/XXXX : I filed a complaint with CFPB about equifax. Equifax responded that they were investigating but have done nothing to remedy this situation.
Frequently Asked Questions
What is Complaint #4692325 about?
Complaint #4692325 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-09-04T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.