Debt collection -- Communication tactics -- Complaint #4692246
Complaint Overview
Complaint ID: 4692246
Company: Cng Financial Corporation
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Texas
ZIP Code: 76021
Date Received: 2021-09-04T12:00:00-05:00
Date Sent to Company: 2021-09-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I gave them the bankruptcy case number and requested that they Cease and Desist all further contact with me and reach out to my attorney. They are still calling me and attempting to collect a debt that is included in a chapter XXXX bankruptcy, case number XXXX. My attorney is XXXX XXXX XXXX at XXXX.
Frequently Asked Questions
What is Complaint #4692246 about?
Complaint #4692246 was filed against Cng Financial Corporation regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-09-04T12:00:00-05:00.
How did Cng Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Cng Financial Corporation?
Yes, visit the Cng Financial Corporation company profile at readthecomplaint.com/company/cng-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.