Vehicle loan or lease -- Getting a loan or lease -- Complaint #4691421
Complaint Overview
Complaint ID: 4691421
Company: Ford Motor Credit Co.
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Getting a loan or lease
Sub-Issue: Fraudulent loan
State: New York
ZIP Code: 10950
Date Received: 2021-09-03T12:00:00-05:00
Date Sent to Company: 2021-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been victimized by identity theft. The fraudulent Activity happened on XX/XX/2017, which I did not make. I have this police report where I stated that I lost my phone where I stored my personal information.
Frequently Asked Questions
What is Complaint #4691421 about?
Complaint #4691421 was filed against Ford Motor Credit Co. regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2021-09-03T12:00:00-05:00.
How did Ford Motor Credit Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Ford Motor Credit Co.?
Yes, visit the Ford Motor Credit Co. company profile at readthecomplaint.com/company/ford-motor-credit-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.