Credit card or prepaid card -- Closing your account -- Complaint #4691410
Complaint Overview
Complaint ID: 4691410
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: California
ZIP Code: 92630
Date Received: 2021-09-03T12:00:00-05:00
Date Sent to Company: 2021-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Capitol one closed my secured card and I want to dispute they have no right closing a card when I put money down as a payment I put XXXX down plus just made XXXX and they closed it, please help and they will not even approve me for a basic credit card, credit card companies should treat everyone equally, not a low number special people should not only get credit, I am very XXXX off when I go to make a payment and the card is closed please fix this I want my refund back XXXX or they open me a new credit card with no obligations, credit reporting agencies need to stop reporting old credit, Capitol one should be investigated for this they have no right closing a XXXX card when I pay the bill please help DO NOT Discriminate against people with bad credit who work hard, I always paid this card early not late, these credit practices need to be stopped, I am outraged It said restricted now its closed, I am disputing this I want a new unsecured card in my name with no restrictions, they owe me money on this.
Frequently Asked Questions
What is Complaint #4691410 about?
Complaint #4691410 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2021-09-03T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.