Debt collection -- Communication tactics -- Complaint #4690536

Complaint Overview

Complaint ID: 4690536

Company: Rgs Financial, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: You told them to stop contacting you, but they keep trying

State: Georgia

ZIP Code: 30236

Date Received: 2021-09-03T12:00:00-05:00

Date Sent to Company: 2021-09-03T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

They keep asking for a person who does not belong in my household nor is a person that this phone number belongs to. I do not personally know the person that they are trying to collect the debt from but they have made several calls to my phone after I had expressed that they had the wrong number to the person they were trying to reach.

Frequently Asked Questions

What is Complaint #4690536 about?

Complaint #4690536 was filed against Rgs Financial, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-09-03T12:00:00-05:00.

How did Rgs Financial, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Rgs Financial, INC.?

Yes, visit the Rgs Financial, INC. company profile at readthecomplaint.com/company/rgs-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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