Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4684834
Complaint Overview
Complaint ID: 4684834
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: New York
ZIP Code: 11756
Date Received: 2021-09-01T12:00:00-05:00
Date Sent to Company: 2021-09-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sold two tickets for {$500.00} to a Venmo user for an event on XX/XX/21. The user attended the event and then disputed the payment on XX/XX/21 to also take their money back. I was not notified until Venmo defaulted judgement against me on XX/XX/21 and took money from my account. All that was there was {$20.00}, but they are attempting to collect the {$500.00} from me, and have placed my account on hold. I have reached out with emails disputing the dispute on XX/XX/21, XX/XX/21, and today, XX/XX/21. All attempts to reverse this fraudulent dispute have gone unanswered. I have also reached out to their web chat on XX/XX/21, but was told there was nothing they could do, and it needs to go through their dispute email address.
Frequently Asked Questions
What is Complaint #4684834 about?
Complaint #4684834 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-09-01T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.