Debt collection -- Attempts to collect debt not owed -- Complaint #4684452
Complaint Overview
Complaint ID: 4684452
Company: Online Information Services, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Texas
ZIP Code: 75904
Date Received: 2021-09-01T12:00:00-05:00
Date Sent to Company: 2021-09-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This debt collector is trying to collect funds on medical bills that are not valid. I am a 100 % XXXX Veteran with complete healthcare coverage- covered by the XXXX XXXX All of my medical bills are covered by the VA for the rest of my life. This company has added two different collections to my credit report, in the amounts of {$1300.00} and {$510.00}. They are not valid. It's a shame that companies like this exist and that I have to take time away from my health, to deal with this sham of a company.
Frequently Asked Questions
What is Complaint #4684452 about?
Complaint #4684452 was filed against Online Information Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-01T12:00:00-05:00.
How did Online Information Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Online Information Services, INC.?
Yes, visit the Online Information Services, INC. company profile at readthecomplaint.com/company/online-information-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.