Mortgage -- Struggling to pay mortgage -- Complaint #4682533
Complaint Overview
Complaint ID: 4682533
Company: Novad Management Consulting, LLC
Product: Mortgage
Sub-Product: Reverse mortgage
Issue: Struggling to pay mortgage
State: Iowa
ZIP Code: 50265
Date Received: 2021-09-01T12:00:00-05:00
Date Sent to Company: 2021-09-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Almost three years since trying to complete the Deed in lieu for mothers home. Novad has been non responsive, lack of caring or considerate. I have requested an update from XXXX XXXX on Monday of this week and he has not responded. On XX/XX/2021, at XXXX XXXX, XXXX XXXX XXXX wrote : Good XXXX, We have followed up with the attorney who is reviewing the documents to clear the repurchase issue. Once we receive any information from the attorney I will provide you an update. Thank you XXXX XXXX Loss Mitigation Supervisor Novad Management Consulting XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, OK XXXX Email : XXXX Main Phone : ( XXXX ) XXXX XXXX
Frequently Asked Questions
What is Complaint #4682533 about?
Complaint #4682533 was filed against Novad Management Consulting, LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-09-01T12:00:00-05:00.
How did Novad Management Consulting, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Novad Management Consulting, LLC?
Yes, visit the Novad Management Consulting, LLC company profile at readthecomplaint.com/company/novad-management-consulting-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.