Payday loan, title loan, or personal loan -- Incorrect information on your report -- Complaint #4682405
Complaint Overview
Complaint ID: 4682405
Company: Mariner Finance, LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: California
ZIP Code: 92264
Date Received: 2021-09-01T12:00:00-05:00
Date Sent to Company: 2021-09-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Mariner Finance agreed to a reduced settlement amount after a prior CFPB complaint. I payed them the amount to close the account but they are still reporting a balance as well as having put a late charge on my account, when the account was already listed a " charge off ''. These vindictive moves have negatively affected my credit when my good faith attempt to pay off and close this account was a move to improve my credit and close out what I owe.
Frequently Asked Questions
What is Complaint #4682405 about?
Complaint #4682405 was filed against Mariner Finance, LLC regarding Payday loan, title loan, or personal loan specifically about Incorrect information on your report. It was received by the CFPB on 2021-09-01T12:00:00-05:00.
How did Mariner Finance, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Mariner Finance, LLC?
Yes, visit the Mariner Finance, LLC company profile at readthecomplaint.com/company/mariner-finance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.