Credit card or prepaid card -- Other features, terms, or problems -- Complaint #4679039
Complaint Overview
Complaint ID: 4679039
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: New York
ZIP Code: XXXXX
Date Received: 2021-08-31T12:00:00-05:00
Date Sent to Company: 2021-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX =. Case #. XXXX Set up a case with XXXX requesting Capital One Bank Participate in Arbitration - I have paid the {$200.00} fees and Capital One has yet to respond. The deadline was for XX/XX/XXXX. XXXX. I paid for the cost of the Arbitration however Capital One has not. The XXXX sent numerous requests to Capital One via certified mail but to date has been ignored. According to the Terms and Conditions of. Capital One I am required to start a Arbitration action prior to any civil action. I am requesting that the CFPB contact Capital One and advise them to continue the Arbitration Process. Regards
Frequently Asked Questions
What is Complaint #4679039 about?
Complaint #4679039 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2021-08-31T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.