Mortgage -- Trouble during payment process -- Complaint #4678830
Complaint Overview
Complaint ID: 4678830
Company: Ocwen Financial Corporation
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Trouble during payment process
State: Florida
ZIP Code: 32707
Date Received: 2021-08-31T12:00:00-05:00
Date Sent to Company: 2021-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
In XXXX XXXX Bank is said to have the mortgage while pooling with Fremont Investment and Loan. It now turns out that XXXX XXXX is the major Trustee of the pooling. Also, the foreclosure that was filed in XXXX states that was another mortgage signed XX/XX/XXXX. Nobody has the mortgage and the note to this closing. There is however and Rider to the note that states the mortgage was signed XX/XX/XXXX. There is an addendum to the note that states it was signed XX/XX/XXXX. PHH who is the servicer since Ocwen is not allowed to do any financial dealings in all 50 bought PHH. They that it is a transcribable error. In XXXX the before documents were sent to XXXX Court as part of the package. The Limited Power of Attorney states that all of PHH companies has power of attorney. There is no names who has the power of attorney. the way it is written the corporation has to sign all documents, no individuals. i can send you all the documentation if requested. Thank you
Frequently Asked Questions
What is Complaint #4678830 about?
Complaint #4678830 was filed against Ocwen Financial Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-08-31T12:00:00-05:00.
How did Ocwen Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Ocwen Financial Corporation?
Yes, visit the Ocwen Financial Corporation company profile at readthecomplaint.com/company/ocwen-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.