Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4678776
Complaint Overview
Complaint ID: 4678776
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Tennessee
ZIP Code: 383XX
Date Received: 2021-08-31T12:00:00-05:00
Date Sent to Company: 2021-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have repeatedly disputed three incorrect items being reported on my Equifax credit report. I started disputing these items in XX/XX/2019 and Equifax has repeatedly stated the investigation in process but I would never receive any results of the investigation nor have I ever received any correspondence stating if and how these items were verified. Ive sent multiple certified letters for over a year and a half with no response and these items remain on my credit report. Ive had no problems removing these items from XXXX and XXXX. Equifax has failed to produce verification and validation of these accounts for over a year or so. Ive sent multiple letters asking for verification of these debts such as proof from the creditors and they fail to send me any correspondence offering this.
Frequently Asked Questions
What is Complaint #4678776 about?
Complaint #4678776 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-08-31T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.