Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4676830
Complaint Overview
Complaint ID: 4676830
Company: Coinbase, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: North Dakota
ZIP Code: 58102
Date Received: 2021-08-30T12:00:00-05:00
Date Sent to Company: 2021-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Good morning. t 's have been 5 days now and I'm having a problem withdrawing my funds. From XXXX XXXX, 2021 {$5500.00}. I have some recurring bills that I need to pay like my Home Mortgage, electricity, health insurance, car insurance and etc. I'm in dire of help to withdraw these funds from my account. Kindly please someone gets back to me and helps me on this matter. I just don't know why I'm having a hard time withdrawing these funds but funding my Coinbase Pro is so easy for you people to get that from my Online Banking! This is really outrageous and has red flags. COINBASE is a public traded company in the stock markets. And I asked this COINBASE Company ( coinbase.com ) to release these funds at the right time. Apparently, not willing to help me, and they always rerouting my calls to COINBASE Voicemail and it's pretty obvious Coinbase employees aren't helpful from the beginning.
Frequently Asked Questions
What is Complaint #4676830 about?
Complaint #4676830 was filed against Coinbase, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-08-30T12:00:00-05:00.
How did Coinbase, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Coinbase, INC.?
Yes, visit the Coinbase, INC. company profile at readthecomplaint.com/company/coinbase-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.