Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #4676730
Complaint Overview
Complaint ID: 4676730
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: South Dakota
ZIP Code: 57108
Date Received: 2021-08-30T12:00:00-05:00
Date Sent to Company: 2021-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I am a XXXX year old XXXX veteran in a XXXX XXXX. I went XXXX with my XXXX XXXX and can not read. I would call the bank to tell me what I had in checking. One day they said {$75.00} and it should be {$90000.00}. I said where did it go? The bank gave my money to someone without a signature or any correct in formation. I started with complaint # XXXX and XXXX. They say closed but no one contacted. I never received no money when they said they would get it all back for me. I need my money to eat.
Frequently Asked Questions
What is Complaint #4676730 about?
Complaint #4676730 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2021-08-30T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.