Vehicle loan or lease -- Managing the loan or lease -- Complaint #4676658
Complaint Overview
Complaint ID: 4676658
Company: TD Bank US Holding Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Loan sold or transferred to another company
State: California
ZIP Code: 94605
Date Received: 2021-08-30T12:00:00-05:00
Date Sent to Company: 2021-08-30T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased a used vehicle ( XXXX VIN ) XX/XX/19 from The XXXX XXXX with financing provided by TD Auto Finance. I then refinanced the loan with my local credit union ( XXXX XXXX XXXX ), but XXXX XXXX was never provided with the vehicle 's title. I have been making payments on time to XXXX XXXX for the last few years and now wish to sell the vehicle but am unable because the vehicle 's title can not be located. TD Auto Finance is unable to locate the title.
Frequently Asked Questions
What is Complaint #4676658 about?
Complaint #4676658 was filed against TD Bank US Holding Company regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2021-08-30T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.