Debt collection -- Took or threatened to take negative or legal action -- Complaint #4676598
Complaint Overview
Complaint ID: 4676598
Company: Ally Financial INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Seized or attempted to seize your property
State: Nevada
ZIP Code: 89169
Date Received: 2021-08-30T12:00:00-05:00
Date Sent to Company: 2021-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2021 a man knocked on my door around XXXX pst. The man asked for me and told me that my XXXX was late on payment I explained to him ive been in contact with my bank thru email and not sure why he was at my door the guy states he's with ally financial and say he was here to close my loan and to call the bank. I told the man not to ever come to my door again. This man was caucasian in his 50 's for sure. I've been in contact with some guy thru email name XXXX XXXX who keeps emailing me and tell me to call his private phone number XXXX and the email is XXXX. This has really scared me because I just moved to this location and they do not have the address. I feel violated and not safe.
Frequently Asked Questions
What is Complaint #4676598 about?
Complaint #4676598 was filed against Ally Financial INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-08-30T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.