Debt collection -- Attempts to collect debt not owed -- Complaint #4671330
Complaint Overview
Complaint ID: 4671330
Company: Sterling Jewelers, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: North Carolina
ZIP Code: 27534
Date Received: 2021-08-29T12:00:00-05:00
Date Sent to Company: 2021-08-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am filing a complaint against KAY JEWELERS because they are attempting to collect a debt that I do not owe them. Account Name : KAY JEWELERS, Account Number : XXXX I would like for KAY JEWELERS to show proof of verification that I owe them {$1500.00} with the account above. To my knowledge, this account has been paid. KAY JEWELERS is reporting inaccurate information on my credit report.
Frequently Asked Questions
What is Complaint #4671330 about?
Complaint #4671330 was filed against Sterling Jewelers, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-08-29T12:00:00-05:00.
How did Sterling Jewelers, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sterling Jewelers, INC.?
Yes, visit the Sterling Jewelers, INC. company profile at readthecomplaint.com/company/sterling-jewelers-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.