Debt collection -- Attempts to collect debt not owed -- Complaint #4665003
Complaint Overview
Complaint ID: 4665003
Company: Waypoint Resource Group, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Texas
ZIP Code: XXXXX
Date Received: 2021-08-26T12:00:00-05:00
Date Sent to Company: 2021-08-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I AM A VICTIM OF ID THEFT. SOMEONE OPENED A XXXX ACCOUNT IN MY NAME. I CONTACTED THE COMPANY THEY SAID THEY COULD NOT FIND ME IN THEIR SYSTEM SO I WOULD HAVE TO START A DISPUTE WITH THE CREDIT BUREAU AND IT WILL BE DELETED. I DISPUTED IT WITH THE CREDIT BUREAUS AND IT IS STILL REPORTING.
Frequently Asked Questions
What is Complaint #4665003 about?
Complaint #4665003 was filed against Waypoint Resource Group, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-08-26T12:00:00-05:00.
How did Waypoint Resource Group, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Waypoint Resource Group, LLC?
Yes, visit the Waypoint Resource Group, LLC company profile at readthecomplaint.com/company/waypoint-resource-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.