Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4664667
Complaint Overview
Complaint ID: 4664667
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: South Carolina
ZIP Code: 296XX
Date Received: 2021-08-26T12:00:00-05:00
Date Sent to Company: 2021-08-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I received an alert from Experian that my credit score dropper over 150 points. They have a XXXX account, which is not mine, listed as owing {$3700.00} which has been taken into collections. I have disputed this information twice now, as the account is not mine. But the information is still attached to my credit report I have also called XXXX, but was told there is nothing they can do, because the account is not mine. My XXXX account number is XXXX. The XXXX account number on my Experian credit report is XXXX
Frequently Asked Questions
What is Complaint #4664667 about?
Complaint #4664667 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-08-26T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.