Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4662946
Complaint Overview
Complaint ID: 4662946
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Kentucky
ZIP Code: 40391
Date Received: 2021-08-25T12:00:00-05:00
Date Sent to Company: 2021-08-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 I wrote a letter to Experian concerning incorrect personal information that I found on my credit report ( 4 addresses and 1 phone number ) and that I would like the incorrect personal information to be deleted by Experian. On XX/XX/2021 I mailed the letter via USPS Certified Mail with returned Signature Confirmation to Experian. I received back the signature confirmation from Experian via USPS indicating that they did receive my letter on XX/XX/2021. On XX/XX/2021 I received a response from Experian via their online portal that they deleted 2 of 4 of the incorrect addresses from my report and deleted the 1 incorrect phone number from my report. But 2 incorrect addresses were not removed by Experian from my report and 2 incorrect addresses still remain on my report.
Frequently Asked Questions
What is Complaint #4662946 about?
Complaint #4662946 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-08-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.